Sweep & inspection
Caps & crowns
Flue relining
Masonry repair
Gas fireplace serviceLevel 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
HeatShield Chimney Sweep in San Antonio: What to Know First
HeatShield chimney sweep in San Antonio typically costs $189 – $319 for a standard cleaning and Level 1 inspection on a single-flue masonry chimney, with most jobs completed in 60 – 90 minutes. As an independent HeatShield service provider, we work on ceramic-coated flues throughout Bexar County and the surrounding Hill Country, bringing the same process to every job: a written price before the brush touches the flue, photos of what we find, and a 365-Day Done Right Promise on any repair we recommend. If you own a home with a HeatShield-coated flue and haven’t had it swept in over a year, call (254) 276-4116 and a live person will book your appointment.
How HeatShield Products Fail – and How We Fix Them
HeatShield is a ceramic resurfacing compound, not a liner replacement. It’s a good product when applied correctly, but it has failure modes we see regularly across San Antonio. Here’s what actually happens to HeatShield-coated flues, and what we do about it.
- Ceramic delamination at the flue throat. The HeatShield Cerfractory compound gets thick where the smoke chamber narrows into the flue, and San Antonio’s humidity swings cause the underlying masonry to expand and contract at a different rate than the ceramic coat. The symptom is small, chalky white flakes collecting in the firebox after a burn. We identify this during a sweep, document it with photos, and reseal the delaminated section before it lets moisture into the brick.
- Creosote bonding to aged HeatShield surface. Older HeatShield applications from the mid-2000s develop surface porosity as the top sealant wears thin. Creosote (the flammable tar buildup that makes chimneys a fire risk) actually grips those micro-pores tighter than it would a smooth clay tile. Our techs use a nylon brush on these flues instead of steel, because steel accelerates the surface wear that caused the problem. We can tell within the first ten minutes whether a HeatShield coat is still smooth or has gone porous.
- Gap formation at the top course of the original flue tile. HeatShield coats the interior of the existing flue tile, but the topmost tile often has a slight offset where it meets the crown. Water pooling at the crown seeps into that joint, freezes during San Antonio’s winter dips, and hairline cracks form at the very top of the coating. We inspect this transition point on every HeatShield sweep and seal it with a high-temp crown sealant when needed.
- False “clean” readings on visual inspection. A HeatShield coating makes the flue walls uniformly dark, which hides thin creosote glaze from the naked eye. A homeowner with a flashlight can’t see it; even some sweeps miss it. We run a camera up every HeatShield flue after sweeping and look for the glossy sheen that indicates glaze-stage creosote, which requires a chemical treatment rather than brushing alone.
- Smoke chamber gaps behind the HeatShield boundary. HeatShield is typically applied from the flue down through the smoke chamber, but the application boundary sometimes stops short of the firebox damper. Combustion gases find their way into the gap between the coated and uncoated zones. We inspect that transition on every job and use HeatShield joint compound or a compatible refractory sealant to close it, depending on what the surface will accept.
Styles & brands we work with





Our HeatShield Chimney Sweep Process
Here’s what happens when you book a HeatShield sweep with Hadley Chimney San Antonio, from the first call to the final photo report:
- 1
Book and confirm. You call (254) 276-4116, a live person answers, and you pick a time window that works. You’ll get live arrival tracking on the day of the job.
- 2
Arrive and prep. Our tech arrives in uniform, lays drop cloths from the door to the hearth, and runs a visual pre-sweep check of the firebox and accessible flue opening.
- 3
Camera inspection. Before any brush work, we run a video camera up the flue to map the HeatShield surface condition, check for delamination, and note any coating defects. This pre-sweep footage matters because it shows what the coating looked like before we disturbed anything.
- 4
Brush the flue. We use a nylon brush system on HeatShield flues, working from top and bottom as needed, with a HEPA vacuum running to control dust. The brush choice protects the ceramic coat from accelerated wear.
- 5
Post-sweep camera and photos. We run the camera again after sweeping and take still photos of anything that needs attention. You’ll see exactly what we see, and we’ll tell you plainly whether a repair can wait or needs addressing before the next burn season.
- 6
Written price for any repair, before work begins. If we find damage, you get a written quote with the photo evidence attached. You decide. Every repair carries the 365-Day Done Right Promise and a free second visit if the repair fails.
See the difference
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After
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After
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AfterWhat HeatShield Chimney Sweep Costs in San Antonio
HeatShield chimney sweep pricing in San Antonio breaks down by flue count, access difficulty, and the condition of the coating:
- Standard sweep + Level 1 inspection (single flue): $189 – $249
- Sweep + Level 2 camera inspection (required for real estate transfers or after a chimney fire): $269 – $349
- Two-flue chimney (fireplace + furnace flue): $299 – $419
- Glaze-stage creosote chemical treatment add-on: $80 – $150 depending on flue length
- Minor HeatShield touch-up sealing (small delamination patches): $150 – $400 depending on access and surface area
What moves the price: roof pitch and access (San Antonio homes range from flat single-story ranches to steep-pitch two-story builds in areas like Stone Oak and Alamo Heights), flue length, and whether the previous sweep left heavy creosote behind. Every quote is written, itemized, and sent before work starts. Call (254) 276-4116 for a free estimate based on your specific chimney.
Why San Antonio Homeowners Call Hadley Chimney San Antonio for HeatShield Work
Cory Mitchell has spent the better part of two decades cleaning, inspecting, and repairing chimneys across the Southwest, with trade foundations from Los Angeles Trade-Technical College. He built Hadley on a simple idea: text the customer a photo of what you found before quoting a single dollar. That philosophy carries into every HeatShield sweep we do in San Antonio. You get before-and-after camera footage, a written price before any repair, and a 365-Day Done Right Promise on every fix. If the repair fails within a year, we come back free. We also work with DuraFlex and Gelco, so if a HeatShield flue has reached the point where resurfacing isn’t the right call anymore, we can talk through the alternatives without pushing you toward a liner replacement you don’t need. The Relay Visibility Guarantee backs every visit: live arrival tracking, photo documentation, digital invoicing. See the problem, understand the fix, then decide. That’s how it should work.
FAQs
No, a proper sweep with the correct brush type does not void a HeatShield warranty, but using steel brushes or aggressive scraping can accelerate surface wear and create conditions the manufacturer may not cover. We use nylon brush systems on HeatShield flues specifically to avoid this, and we document the pre-sweep condition with camera footage so there’s a record of what the coating looked like before we touched it. If you have warranty paperwork, we’ll help you understand what’s covered before any work begins.
The two most common signs are white or chalky flakes collecting in the firebox (ceramic delamination) and a faint smoke odor in the house even when the damper is open. Both symptoms point to coating separation or a breach at the application boundary. We find them with a post-sweep camera inspection, not guesswork. Call (254) 276-4116 for a free estimate on an inspection.
In many cases, we can repair localized HeatShield delamination with compatible refractory sealants and joint compound, restoring the surface for several more seasons at a fraction of the cost of a new liner. The decision comes down to how much of the coating has separated and whether the underlying flue tile is still sound. We show you the camera footage and the written quote together, so you decide based on what you can actually see. A repair that’s done right carries the 365-Day Done Right Promise, and if it fails, we return free.
Once a year, regardless of how much you burn. San Antonio’s mild winters mean many homeowners burn wood only from November through February, which is enough to build creosote in a single season, especially with oak and mesquite. Gas fireplace chimneys with HeatShield coatings can go 18 – 24 months between sweeps, but the annual inspection catches coating issues early, before a small delamination becomes a full flue resurfacing job. Call (254) 276-4116 to book your annual sweep.
Written by Cory Mitchell, Owner, Hadley Chimney San Antonio at Hadley Chimney San Antonio, serving San Antonio and nearby areas.